Have a question, suggestion, or just want to say hello?
We read every message. Editorial tips, factual corrections, and topic requests are all welcome. Note: we cannot give personalized financial, tax, or legal advice, and we are not a lender.
What to reach out about.
Topic requests
Stuck on a borrowing question we have not covered yet? Tell us. Reader questions shape a good part of what ends up in Cash IQ.
Factual corrections
Spotted a number that looks wrong or a rule that has changed? Send the detail and a source if you have one. We fix verified errors fast.
General questions
Confused by something you read here? Ask. We cannot advise on your personal situation, but we can point you to the guide that fits or explain it plainer.
Press and partnerships
Working on a story or a real editorial partnership? Use the form and put Press in the subject line so it reaches the right person.
What we can and cannot help with.
We can
- Explain how personal loans, credit, and approval generally work
- Point you to the Cash IQ guide that matches your question
- Fix factual errors and refresh outdated figures
We cannot
- Give personalized financial, tax, or legal advice
- Approve, deny, fund, or service a loan (we are not a lender or broker)
- Look up, change, or access your credit report or a lender account
If your question is about a loan you already have, the lender printed on your statement is the right first stop. For free, unbiased help with debt, a nonprofit credit counselor can talk through options with you. The National Foundation for Credit Counseling is a good place to start.
Before you send a message.
How fast will I get a reply?
We read everything and reply when a response is genuinely useful, usually within a few business days. Busy weeks run longer. If your question is urgent and about a loan you already hold, your lender will be faster than we are.
Can you tell me which loan or lender to choose?
No. We can explain how the options generally work and point you to the right guide, but we cannot recommend a specific loan for your situation. That call is yours to make with the lenders you apply to.
I think an article has an error. What should I send?
The page, the exact line, and a source if you have one. Verified corrections get fixed quickly, and we note meaningful changes so readers know what moved.
Will you add me to a mailing list?
No. The form is for one message and one reply. We do not sell or share what you send. Our privacy policy spells out exactly how it is handled.